POLICIES

Payment- The final balance is due on the day of the event as one payment- no exceptions. The person(s) responsible for the entire payment is the person(s) who booked Stefanie Weinapple for the makeup service(s). Acceptable forms of payment are: Cash or Venmo (@makeupbystefanie). For weddings, the final balance is due when Stefanie arrives on your wedding date before any makeup applications are started. 

 

Wedding Bookings- To secure your date, a signed contract with a $75 retainer is required at the time of signing. The retainer goes towards the total cost of your wedding services and is non-refundable / non-transferrable. Please note: A trial does not ensure reservation for your wedding or wedding date. Availability changes instantaneously, early booking is highly recommended. 

On-location/Studio/Makeup Lesson Bookings- A $25 booking despot along with a confirmation email from Stefanie is required to book your session. The deposit is non-refundable in any case of cancellation. On-location and studio booking deposits (non-bridal) can be transferred to a rescheduled appointment when given at least a 48 hour notice. This is based off of Stefanie's availability and not guaranteed. 

Bridal Trials- Bridal trials are not required but highly recommended. Especially if you have sensitive skin or unsure how you'll want your makeup to look. Trials are a preview of one makeup look for the wedding day and are  2 hour consultations. Trials are amazing to really get a sense on how you'll want your wedding day makeup and help your wedding day go that much smoother. Stefanie encourages all brides to book a trial which can be for a photoshoot or special event. Trials are done Sunday - Thursday at Stefanie's in-home studio located in Concord, Ca and are $125.00. She will create your desired look and get to know you before your wedding day. Saturday availability is limited during busy wedding season. (May - September) She will take notes of all products used and take pictures for reference. Trial payment is due the day of your trial and is not included in the amount due on your wedding day.

Satisfaction Guaranteed- Makeup will be completed to the client’s satisfaction but is not to exceed allotted makeup time. Ample time is given for each makeup application upon booking. Acceptance of completed makeup application by the client is an acknowledgment by the client that makeup is done to his/her satisfaction. Refunds will not be given after the service is completed.

Bridal Party Makeup- Stefanie does soft natural makeup for all bridal party makeup applications. Any intricate looks like wing liner or individual lashes will be reserved for the bride only. This is to keep everyone on schedule and Stefanie can work quickly to get your bridal party ready in time. Please email Stefanie before your wedding day the complexion shades of your party (fair, tan, olive or  deep ect.) as well as the color of their dresses. Stefanie will bring all the shades of foundations needed and eye shadows that will compliment their dress colors. Lip products won't be applied until the end of the day. The lip shades that will be available are mauves, nudes and pinks. There will also be a few styles of lash strips for them to choose from based on their eye shape and preference. Setting powder, blush, bronzer along with highlighter (for those who like a glow) will be applied to everyone and the makeup will be set with a long-wearing setting spray. If any of your bridal party members would like Stefanie do more of a dramatic look let her know ahead of time and she'll add more time to their time slot. 

 

Cancellation Policy- All retainers and payments are non-refundable in any case of cancellation. Retainers are required in order to book. Without a retainer, your session is not valid. Rescheduling must be made 48 hours before the start time to avoid being charged. No shows or day-of cancellations will be restricted from future bookings.

 

Service Location And Requirements- Location of services day-of-event will be at the discretion of the client but there are certain requirements the makeup artist needs to complete the makeup applications. A "set up " area needs to be made available for the makeup artist at said location. Ample natural lighting is necessary for services to be performed properly.

Wedding Day Timeline- Please be prepared to start when Stefanie arrives. All ladies receiving makeup should have a clean face & be ready to start. This is very important for everyone to stay on schedule, and Stefanie can finish applications in the allotted time. Stefanie will create a schedule for the day and will send this by email to the Bride for review. Plan for  60 min for each bridal party member and 1 hr 30 min for the bride. Stefanie will arrive 15-20 min early to set up and add 15-20 min at the end for any touch-ups needed. Stefanie can/will work with your hairstylist in coordinating the schedule. Stefanie can stay for additional bridal touch-ups for an additional hourly rate of $50. She will only be available to touch up the bride and the bride only. An additional relocating fee will be added if Stefanie has to travel to a new location to do the bridal touch-ups. The max she can stay after is up to two hours and this will all need to be discussed and included in your contract. 

 

Travel Fee- Traveling Fees vary by location from zip code 94518. Please inquire with Stefanie for the traveling fee for on-site services. Hotel/travel accommodations are required for destination weddings/elopements.

Parking Fees & Tolls- Parking fees and tolls to on-site locations will be added to the client's final amount due.

 

Allergies & Illness- All brushes, tools, and products are sanitized and only high-quality brands are used. Any allergies to products or ingredients must be put in writing to the artist at the time of booking. All care but no responsibility will be taken for any allergic reactions. If you are sick or contagious on the day of your trial, you are obligated to inform the artist and reschedule with as much notice as possible. If the artist is sick or contagious on the day of your trial, you will be called to reschedule to prevent you from getting sick. If you are sick on the day of the event, you are obligated to notify the artist so all precautions can be taken. If anyone in your bridal party including yourself has a serious/contagious illness/condition on the day of the event, it is the artist's right to no longer take the booking due to contamination and infection risk. This includes but is not limited to coronavirus, conjunctivitis, cold sores, cold, flu, measles, mumps, chickenpox, shingles, open cuts/sores, ringworm, fungal infections (above the chest). If you show any symptoms or signs of illness Stefanie Weinapple will have to decline services and no payment should be refunded. In the unlikely event that the artist is extremely sick, hospitalized or unable to work on your wedding/event due to extreme, unforeseen tragic circumstances she will help you find a replacement and your deposit will be refunded.

 

Limitation Of Liability- It is understood and agreed that Stefanie Weinapple will not be liable to the customer or any agent associate of the customer, for any mistake or error in judgment or for any act or omission done in good faith and believed to be with the scope of authority conferred or implied by this agreement. Client agrees to not hold Stefanie Weinapple liable for property damages or day- of - event complications that could result in monetary loss.

Social Media & Website- Photos taken at the trial or your professional photos may be used as examples of my work for future clients to view. Your photographer will receive proper credit for their work. You agree to Stefanie Weinapple using these photos, as well as giving consent to using your professional photos on my website/portfolio/social media. I will email you to request these photos and will reach out to your photographer.

Non-defamation- Client and all parties obtaining services from Stefanie Weinapple agree that they will not, directly or indirectly, make or ratify any defamatory comments, reviews or remarks as defined by law, In writing, orally or electronically, about Stefanie Weinapple and their respective products and services. By receiving services, you agree to this contract stipulation whether or not this contract is signed by the party obtaining service. Client acknowledges and agrees that verbal abuse is unacceptable by any person at the event and shall be grounds for Stefanie Weinapple to cease services immediately. Client acknowledges that they will not be entitled to a refund for any work already performed and client may not review Stefanie Weinapple poorly on social media or other review sites if such instance occurs. Stefanie Weinapple has a zero-tolerance policy for any verbal abuse from anyone getting services.